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How to use your ring

How do I charge my ring?

Place the ring on the charging stand and check that the LED light is red. This indicates that the ring is charging. The LED light will turn green when the b...
Tue, 4 Dec, 2018 at 4:25 PM

How do I update the ring’s firmware?

Update the ring’s firmware when you see an exclamation point in the top right corner of the app’s device management screen. Place your ring on the chargi...
Fri, 21 Dec, 2018 at 2:46 PM

What if I press the panic button by mistake?

It is almost impossible to send an alert by mistake. First, you have to hold the button for three seconds. Secondly, we designed the ring thinking of everyd...
Mon, 14 Aug, 2017 at 2:36 PM

Why does my ring keep disconnecting?

Keep your ring and smartphone well within 100 feet or 30 meters of each other to maintain a consistent connection. For a stronger and more reliable connecti...
Fri, 21 Dec, 2018 at 1:44 PM

How do I reset my ring?

Resetting your ring and reconnecting it with your smartphone can often resolve pairing or updating issues. Plus it’s easy if you follow these simple steps: ...
Fri, 21 Dec, 2018 at 2:48 PM

Which sizes does the ring come in?

Our Rings come in 4-11 US sizes. You will get a confirmation e-mail after placing the order and will be able to confirm your size. If you get in trouble or...
Fri, 21 Dec, 2018 at 11:54 AM

Why is the LED light flashing red?

The ring will vibrate and the LED light will flash red when it loses connection with your smartphone. The ring will automatically reestablish the connection....
Tue, 4 Dec, 2018 at 3:59 PM

Why doesn’t my ring pair with my smartphone?

The ring may already be paired with your phone’s settings and not Nimb app. It may also be paired with another phone if you’ve recently upgraded your device...
Tue, 4 Dec, 2018 at 4:01 PM

Switch off & Reconnect

You may switch off the ring with the button: a single short press, immediately followed by another short press, then a long press (2+ seconds) will switch o...
Tue, 4 Dec, 2018 at 3:51 PM

Sending an alert

To send an alert, hold the recessed ring button for 3+ seconds. During your push   the ring will emit three short and one a long vibration and the LED will ...
Wed, 24 Jan, 2018 at 2:42 PM